PROCESSING STUDENT RECORDS

Student Financial Aid Folder

The Financial Aid Coordinator prepares and maintains student financial aid files.

Procedure for Handling Missing Finansial Aid Information

If information is missing, the Financial Aid Coordinator requests the student to bring missing documents. Once documentation is submitted, it is filed in the student's financial aid file.

Procedure for Handling Conflicting Financial Aid Information

The Financial Aid Coordinator reviews documents to make sure there is no conflicting information in t .. If conflicting information exists, the student is contacted in an attempt to resolve any conflicts. If conflicts exist, the Aid Coordinator proceeds with processing.

Procedure for Handling Void Financial Aid Applications

Thee Financial Aid Coordinator reviews comments on the letter explaining why the FAFSA SUBMISSION SUMMARY/ISIR is void. If the applicant submits a void application, the Financial Aid Coordinator assi: the applicant in the interpretation of the letter and the corrective actions that may be required. The usual problem is failure of the student and/or parent to sign the original application either with a "wet" signature, or sign electronically with a FSA ID.

Procedure for Handling Rejected Financial Aid Applications

Comments will appear on the Student Aid Report (FAFSA SUBMISSION SUMMARY) explaining the application rejection and indicating the action the applicant may take to correct his information so that eligibility may be determined. The Financial Aid Coordinator's role is the same as with the void application stated above.

Procedure for Handling Ineligible FAESA SUBMISSION SUMMARY /ISTR

If the eligibility letter states that the SAI (Student Aid Index) is too high for a Pell Grant, the Financial Aid Coordinator checks information on the information Review Form for accuracy. If correct, the applicant is probably ineligible. If the information is not correct, the applicant should resubmit a FAFSA correction, or have the Financial Aid Coordinator make corrections with the student's (and parent's if the student is a dependent) signature giving the Financial Aid Coordinator permission to make corrections, or the student may make corrections online using the student's/parent's FSA ID.